Indiana GigaPOP Network Operations Report
2020-06-26 - 2020-07-09
Indiana GigaPOP Network Operations Center
| Incident Number | Customer Impact | Network Impact | Title | Outage Type | Source of Impact | Current State | Start Time (UTC) | End Time (UTC) | Duration |
|---|---|---|---|---|---|---|---|---|---|
| Ticket No.: | CHG0044137 |
| Subject: | Maintenance Completed - Indiana GigaPOP Plixr Scrutinizer Upgrade |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-07-20 13:00:00 |
| End Time: | 2020-07-21 00:00:00 |
| Description | Indiana GigaPOP Engineers performed maintenance to work with Plixer to upgrade Scrutinizer. Indiana GigaPOP uses Scrutinizer as our NetFlow Analaytic tool for DDoS detection. Indiana GigaPOP has a primary and backup Scrutinizer server and maintenance was performed sequentially on each server to mitigate service impact to DDoS detection. Maintenance has been completed. |
| Ticket No.: | CHG0044395 |
| Subject: | Maintenance - Indiana GigaPOP Internal GlobalNOC Grafana 7 Upgrade |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-07-27 18:00:00 |
| End Time: | 2020-07-27 19:00:00 |
| Description |
| Ticket No.: | CHG0043972 |
| Subject: | Maintenance Completed - Indiana GigaPOP Peers Indiana University Research Technologies and Purdue Research via XSEDE |
| Source Of Impact: | Vendor |
| Affected: | Peer Indiana University Research Technologies
Peer Purdue Research |
| Start Time: | 2020-07-21 04:00:00 |
| End Time: | 2020-07-21 06:00:00 |
| Description | NA |
| Ticket No.: | CHG0044241 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal GlobalNOC tsds-services 1.6.8 Upgrade |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-07-22 22:00:00 |
| End Time: | 2020-07-22 23:00:00 |
| Description |
| Ticket No.: | CHG0044322 |
| Subject: | Maintenance Completed - Indiana GigaPOP Internal Scrutinizer Service Restart |
| Source Of Impact: | Internal |
| Affected: | |
| Start Time: | 2020-07-21 14:30:00 |
| End Time: | 2020-07-21 22:00:00 |
| Description |
| Ticket No.: | CHG0043919 |
| Subject: | Maintenance Completed- Indiana GigaPOP Backbone CHIC-ICTC |
| Source Of Impact: | Internal |
| Affected: | Backbone CHIC-ICTC
Member Indiana University Member Purdue University Peer University of Chicago Peer University of Illinois at Urbana-Champaign Peer University of Minnesota - Twin Cities Peer University of Wisconsin at Madison Peer OARnet |
| Start Time: | 2020-07-23 04:00:00 |
| End Time: | 2020-07-23 10:00:00 |
| Description | Indiana GigaPOP Engineers performed maintenance to conduct fiber cleaning and replacement to clear a lingering APR alarm in Chicago, IL. Maintenance has been completed. |