Indiana GigaPOP Network Operations Report
2019-05-31 - 2019-06-13

Indiana GigaPOP Network Operations Center

Unscheduled Outages Summary

Incident Number Customer Impact Network Impact Title Outage Type Source of Impact Current State Start Time (UTC) End Time (UTC) Duration

INC0036001 3 - Moderate3 - Moderate Availability Update - Indiana GigaPOP Core Router LLHardware Internal Closed 2019-06-10 18:47:23 2019-06-10 18:59:51 0 days 0 hr 12 min

Unscheduled Outages Detail


Ticket No.:INC0036001
Subject:Availability Update - Indiana GigaPOP Core Router LL
Source Of Impact: Internal
Affected:rtr.ll.indiana.gigapop.net
Core Router LL
Current State:Closed
Start Time:2019-06-10 18:47:23
End Time:2019-06-10 18:59:51
DescriptionIndiana GigaPOP Core Router LL is now available. Indiana GigaPOP Engineers have been engaged and reported a line card restarted. Indiana GigaPOP Engineers are investigating with Vendor. All services have been restored.




Upcoming Scheduled Maintenances

Ticket No.:CHG0037371
Subject:Maintenance Completed- Indiana GigaPOP Member Purdue University
Source Of Impact: Internal
Affected:
Start Time:2019-06-25 17:45:00
End Time:2019-06-25 20:00:00
DescriptionIndiana Gigapop Engineers worked with PURDUE to change their current ASN to 397511 on on ING Core Router Node rtr.ictc. Brief outages occurred; however the entire window was reserved.


Ticket No.:CHG0037113
Subject:Maintenance Completed - Indiana GigaPOP Backbone CHIC-ICTC
Source Of Impact: Vendor
Affected:
Start Time:2019-06-25 05:00:00
End Time:2019-06-25 11:00:00
DescriptionThe above listed was unavailable while CenturyLink Engineers performed maintenance to relocate cable due to a site vacate. Outages occurred and this maintenance has been completed.


Ticket No.:CHG0037186
Subject:Maintenance Completed - Indiana GigaPOP Internal NAP System Upgrade (dc.ctc.indiana.gigapop.net)
Source Of Impact: Internal
Affected:
Start Time:2019-06-18 13:00:00
End Time:2019-06-20 21:00:00
Descriptiondc.ctc.indiana.gigapop.net remained available while GlobalNOC Systems Engineers performed maintenance to upgrade the node. Maintenance is completed.


Ticket No.:CHG0037364
Subject:Maintenance Completed - Indiana GigaPOP Internal ICTC perfSONAR Test
Source Of Impact: Internal
Affected:
Start Time:2019-06-25 15:00:00
End Time:2019-06-25 16:30:00
DescriptionIndiana GigaPOP Engineers performed maintenance to bounce the perfSONAR connection between rtr.ipiu and srv.ictc. No outages were observed. Maintenance is completed.


Ticket No.:CHG0037463
Subject:Maintenance - Indiana GigaPOP Peer I-Light
Source Of Impact: Internal
Affected:
Start Time:2019-07-02 08:30:00
End Time:2019-07-02 10:00:00
DescriptionIndiana GigaPOP Network Engineering will be performing maintenance on the link between Indiana GigaPOP Core Node ICTC and I-Light Core Node IPIU. Member traffic will failover to the secondary path. No outages are expected, however, the entire maintenance window is reserved.


Ticket No.:CHG0037179
Subject:Maintenance Completed - Indiana GigaPOP Internal NAP System Upgrade (srv.ll.indiana.gigapop.net)
Source Of Impact: Internal
Affected:
Start Time:2019-06-19 13:00:00
End Time:2019-06-21 21:00:00
Descriptionsrv.ll.indiana.gigapop.net is now available after GlobalNOC Systems Engineers performed maintenance to upgrade the node. All services on the host, including but not limited to perfSONAR testpoint functionality, have cleared and are now available the entire window is now closed.


Ticket No.:CHG0037416
Subject:Maintenance - Indiana GigaPOP Member University of Notre Dame
Source Of Impact: Internal
Affected:
Start Time:2019-07-10 02:00:00
End Time:2019-07-10 06:00:00
DescriptionMember University of Notre Dame should remain available while I-Light, University of Notre Dame, and St. Joe Valley MetroNet Engineers perform maintenance. Work is to be performed on one (1) connection at a time and University of Notre Dame should remain available during this window. The entire window is reserved.


Ticket No.:CHG0037089
Subject:Maintenance Completed - Indiana GigaPOP Internal Filter Updates
Source Of Impact: Internal
Affected:
Start Time:2019-06-17 15:00:00
End Time:2019-06-17 17:00:00
DescriptionIndiana GigaPOP Engineers updated internal firewall rules. Maintenance has been completed.


Ticket No.:CHG0037323
Subject:Maintenance Completed - Indiana GigaPOP Core Node LL
Source Of Impact: Internal
Affected:
Start Time:2019-06-25 05:00:00
End Time:2019-06-25 09:00:00
DescriptionCore Node LL remained available while Indiana GigaPOP Engineers performed power work on rtr.ll. Maintenance has been completed.


Ticket No.:CHG0037311
Subject:Maintenance Completed - Indiana GigaPOP Backbone ILN-ING
Source Of Impact: Internal
Affected:
Start Time:2019-06-27 08:00:00
End Time:2019-06-27 10:00:00
DescriptionIndiana GigaPOP Network Engineering was performing maintenance on the link between Indiana GigaPOP Core Node ICTC and I-Light Core Node IPIU. Maintenance has been completed.