Indiana GigaPOP Network Operations Report
08/30/2012 - 09/12/2012

Indiana GigaPOP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

19262-High 2-High Indiana GigaPOP Backbone Circuit ICTC-LL Outage Resolved Circuit - Damaged Fiber 09/11/2012 6:42 PM 09/11/2012 6:44 PM
19271-Critical 1-Critical Indiana GigaPOP Core Node ICTC Brief Outage Software 09/12/2012 6:47 PM 09/12/2012 6:57 PM

Unscheduled Outages Detail


Ticket No.:1926:58
Subject:Indiana GigaPOP Backbone Circuit ICTC-LL Outage Resolved
Affected:Backbone Circuit ICTC-LL
Start Time:Tuesday, September 11, 2012, 6:42 PM (1842) UTC
End Time:Tuesday, September 11, 2012, 6:44 PM (1844) UTC
Description:Backbone Circuit ICTC-LL was briefly unavailable. Vendor engineers have confirmed that the outage was due to kinked and damaged fiber. Fiber repair has been completed and no further outages are expected.

Ticket No.:1927:58
Subject:Indiana GigaPOP Core Node ICTC Brief Outage
Affected:Core Node ICTC
Start Time:Wednesday, September 12, 2012, 6:47 PM (1847) UTC
End Time:Wednesday, September 12, 2012, 6:57 PM (1857) UTC
Description:Core Node ICTC was briefly unavailable. Indiana GigaPOP Engineers report the outage was cause by a routing engine failing over during non-service impacting maintenance with Indiana GigaPOP & Vendor Engineers to upgrade to the software on the backup routing engine. All connections have been restored. No further issues expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

None during this report period

Downtime and Availability



Indiana GigaPOP Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.bldc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
rtr.ictc.indiana.gigapop.net0 hr 10 min99.95040%99.98921%
rtr.ll.indiana.gigapop.net0 hr 0 min100.00000%99.98486%
rtr3.ll.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw.111n.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw.bltn.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw.ictc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw.star.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw3.ictc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt.111n.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt.crpn.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt.frnk.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt.ul.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt.wlct.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt2.111n.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
opt2.ul.indiana.gigapop.net0 hr 0 min100.00000%100.00000%

Aggregate Indiana GigaPOP Core Nodes0 hr 10 min99.99690%99.99838%

Indiana GigaPOP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
ING-111NC-ICTC-10GE-16200 hr 0 min100.00000%99.95402%
ING-BLTN-ICTC-10GE-15020 hr 0 min100.00000%99.97994%
ING-BLTN-LL-10GE-15010 hr 0 min100.00000%100.00000%
ING-CTC-TWTC-10GE-016180 hr 0 min100.00000%100.00000%
ING-ICTC-ICTC-10GE-015110 hr 0 min100.00000%100.00000%
ING-ICTC-LL-10GE-15000 hr 2 min99.99008%99.99149%
ING-ICTC-LL-GIGE-015170 hr 0 min100.00000%100.00000%
ING-LL-COGENT-10GE-016270 hr 0 min100.00000%100.00000%
ING-ll-ictc-10GE-015380 hr 0 min100.00000%99.99792%
ING-LL-LL-10GE-015120 hr 0 min100.00000%100.00000%
ING-LL-LL-10GE-015150 hr 0 min100.00000%100.00000%
ING-LL-QWEST-10GE-016170 hr 0 min100.00000%100.00000%
ING-ICTC-LL-100GE-016710 hr 0 min100.00000%98.18915%
ING-FRNK-WLCT-FIBR-16860 hr 0 min100.00000%100.00000%
ING-FRNK-UL-FIBR-16850 hr 0 min100.00000%100.00000%
ING-CRPN-WLCT-FIBR-16870 hr 0 min100.00000%100.00000%
ING-111N-CRPN-FIBR-16880 hr 0 min100.00000%100.00000%
ING-UL-111N-DWDM-16890 hr 0 min100.00000%100.00000%

Aggregate All Indiana GigaPOP Backbone Circuits0 hr 2 min99.99945%99.89514%





Upcoming Scheduled Maintenances