Indiana GigaPOP Network Operations Report
07/07/2011 - 07/20/2011

Indiana GigaPOP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

16072-High 2-High Indiana GigaPOP Backbone Circuit BLTN-LL Brief Outage Circuit - Bumped Fiber 07/07/2011 5:44 PM 07/07/2011 5:45 PM
16092-High 2-High Indiana GigaPOP Layer 2 Backbone Circuit ING-111NC-ICTC-10GE-1620 Instability Resolved Hardware 07/09/2011 8:31 AM 07/11/2011 3:31 PM

Unscheduled Outages Detail


Ticket No.:1607:58
Subject:Indiana GigaPOP Backbone Circuit BLTN-LL Brief Outage
Affected:Backbone Circuit BLTN-LL
Start Time:Thursday, July 7, 2011, 5:44 PM (1744) UTC
End Time:Thursday, July 7, 2011, 5:45 PM (1745) UTC
Description:Backbone Circuit BLTN-LL was briefly unavailable. Indiana GigaPOP engineers was contacted. Reason for the outage is a suspected fiber bump.

Ticket No.:1609:58
Subject:Indiana GigaPOP Layer 2 Backbone Circuit ING-111NC-ICTC-10GE-1620 Instability Resolved
Affected:ING-111NC-ICTC-10GE-1620
Start Time:Saturday, July 9, 2011, 8:31 AM (0831) UTC
End Time:Monday, July 11, 2011, 3:31 PM (1531) UTC
Description:The above listed circuit is now stable. Indiana GigaPOP Engineers have determined the outage was due to the fiber provider's failing card in the optical shelf at CHIC. Engineers worked with the vendor to replace the card. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

1596 4-Normal 3-Elevated Indiana GigaPOP Various Peers Via CIC OmniPoP Maintenance Completed Circuit 07/07/2011 4:03 AM 07/07/2011 6:37 AM

Scheduled Maintenances Detail

Ticket No.:1596:58
Subject:Indiana GigaPOP Various Peers Via CIC OmniPoP Maintenance Completed
Affected:Peer MREN
Peer UIUC
Peer ICCN
Peer NLR
Peer UIA
Peer BTN
Peer OarNet
Peer Internet2 (CHIC)
Peer FutureGrid
Peer IPGrid
Peer University Wisconsin-Madison
Peer UCHI
Peer MERIT
Peer NWU
Peer ESnet
Participant Purdue University
Start Time:Thursday, July 7, 2011, 4:03 AM (0403) UTC
End Time:Thursday, July 7, 2011, 6:37 AM (0637) UTC
Description: The above listed peers were unavailable while IPGrid Engineers performed circuit maintenance in Chicago, IL. This maintenance has been completed.


Downtime and Availability



Indiana GigaPOP Core NodesDown TimeReporting Period Availability52 Week Availability
rtr.bldc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
rtr.ictc.indiana.gigapop.net55 hr 0 min83.63095%99.30916%
rtr.ll.indiana.gigapop.net0 hr 0 min100.00000%99.93530%
rtr3.ll.indiana.gigapop.net0 hr 0 min100.00000%99.97325%
sw.111nc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw.bltn.indiana.gigapop.net0 hr 0 min100.00000%99.97913%
sw.ictc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw.star.indiana.gigapop.net0 hr 0 min100.00000%100.00000%
sw3.ictc.indiana.gigapop.net0 hr 0 min100.00000%100.00000%

Aggregate Indiana GigaPOP Core Nodes55 hr 0 min98.18122%99.91076%

Indiana GigaPOP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
ING-111NC-ICTC-10GE-162057 hr 34 min82.86706%99.34464%
ING-BLTN-ICTC-10GE-15020 hr 0 min100.00000%99.77421%
ING-BLTN-LL-10GE-15010 hr 1 min99.99504%99.90437%
ING-CTC-TWTC-10GE-016180 hr 0 min100.00000%99.99658%
ING-ICTC-ICTC-10GE-015110 hr 0 min100.00000%99.93530%
ING-ICTC-LL-10GE-15000 hr 0 min100.00000%99.93530%
ING-ICTC-LL-GIGE-015170 hr 0 min100.00000%100.00000%
ING-LL-COGENT-10GE-016270 hr 0 min100.00000%99.99886%
ING-ll-ictc-10GE-015380 hr 0 min100.00000%100.00000%
ING-LL-LL-10GE-015120 hr 0 min100.00000%99.93530%
ING-LL-LL-10GE-015150 hr 0 min100.00000%100.00000%
ING-LL-QWEST-10GE-016170 hr 0 min100.00000%100.00000%

Aggregate All Indiana GigaPOP Backbone Circuits57 hr 35 min98.57184%99.90205%





Upcoming Scheduled Maintenances

Ticket No.:1616:58
Subject:Indiana GigaPOP Participant IOT Maintenance
Affected:Participant IOT (ICTC)
Start Time:Sunday, July 31, 2011, 1:45 PM (1345) UTC
End Time:Sunday, July 31, 2011, 2:15 PM (1415) UTC
Description: Participant IOT will be briefly unavailable while Indiana GigaPOP Engineers perform a circuit maintenance. An outage of 15 minutes is expected; however, the entire window is reserved. IOT is multihomed and therefore remain reachable.